Privacy Policy

This Privacy Policy describes how Foto Arte Brasil collects, uses, and shares information in connection with our online platform and services. We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws.

1. Information We Collect

When you interact with our site or use our services, we may collect various types of information. This includes:

Personal Identification Information:

Such as your name, email address, phone address, phone number, and postal address when you contact us, book a service, or create an account.

Service Information:

Details related to the specific services you request, such as the type of photography session (portraits, events, commercial, etc.), project requirements, preferences, and potentially details about individuals involved in the shoot.

Payment Information:

If you make a purchase, we collect billing details necessary to process transactions.

Photographic Data:

When you use our services, such as photo retouching or printing, you may provide us with your photographs. We handle this data specifically for the purpose of providing the requested service.

Usage Data:

Information about how you access and use our site, including your IP address, browser type, pages viewed, and the time and date of your visit.

Communication Data:

Records of your communications with us.

We collect this information when you provide it directly to us, or automatically as you navigate through our site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services, including booking appointments, managing studio rentals, and delivering photographic services.
To process your transactions and manage orders for services like printing or retouching.
To communicate with you, respond to your inquiries, and provide customer support.
To send you service-related announcements and updates.
To improve, personalize, and expand our online platform and services.
To understand and analyze how you use our site.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on several legal grounds:

Performance of a Contract: When we need to process your data to fulfill a service agreement with you (e.g., processing booking details for a photoshoot).
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud).
Consent: Where you have given explicit consent for specific processing activities (e.g., for marketing communications where required by law, or for processing sensitive data).
Legal Obligation: When processing is necessary to comply with a legal obligation.

4. Sharing Your Information

We do not sell your personal data. We may share your information in the following limited circumstances:

Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and IT services. These parties are required to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process.
Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our terms of service.
Business Transfers: If Foto Arte Brasil is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and your choices regarding your information.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy and to comply with our legal obligations. The retention period depends on the type of data and the purpose for which it was collected. Once your data is no longer needed, we will securely delete or anonymize it.

6. Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect and use information about you. Cookies are small data files placed on your device that help us improve your experience, understand how our site is used, and provide certain functionalities. You can control the use of cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Right of Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
Right to Complain: You have the right to lodge a complaint with a supervisory authority regarding our processing of your personal data.

To exercise these rights, please contact us in writing using the address provided below. We may need to verify your identity before processing your request.

9. International Data Transfers

Your information may be transferred to, and processed in, countries outside of your own, including potentially outside of Brazil or the European Union. These countries may have data protection laws that are different from those in your jurisdiction. When we transfer your data internationally, we take steps to ensure that your personal data receives an adequate level of protection in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

11. Contacting Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us in writing at:

Foto Arte Brasil
105 Rua Harmonia, Suite 501,
Vila Madalena, São Paulo, 05435-000,
Brazil